Privacy Policy for The Farmers Boy Inn
At The Farmers Boy Inn, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, book accommodation, reserve a table, or otherwise engage with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that you provide to us directly when making a booking, subscribing to our newsletters, or contacting us through our website. The types of information we collect include:
- Name, email address, and phone number
- Payment information
- Booking details (e.g., accommodation dates, dining reservations)
- Any additional information you provide in communication with us (e.g., special requests)
2. How We Collect Information
We collect information in the following ways:
Accommodation Bookings: All accommodation bookings are handled through Amenitiz. When you book accommodation via our website, you are redirected to the Amenitiz platform, where they collect and process your personal information to manage your reservation.
Table Reservations: Table bookings at our restaurant are managed through Table Agent. When you reserve a table through our website, Table Agent collects and processes your personal information to confirm your dining reservation.
Direct Interactions: Information you provide directly via email, phone, or contact forms on our website.
3. How We Use Your Information
The personal information we collect is used to:
- Process accommodation and table bookings
- Communicate with you about your booking or inquiry
- Send confirmation emails, updates, or important information regarding your stay or reservation
- Respond to customer service inquiries
- Send marketing communications and promotional offers (if you have opted in)
- Improve our services, website functionality, and user experience
- Ensure compliance with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:
Amenitiz: All accommodation bookings are processed through the Amenitiz platform. They are responsible for collecting and processing your personal information for booking purposes.
Table Agent: Table reservations are managed through Table Agent, and they collect and process your personal details to handle your dining booking.
Service Providers: We may share your data with trusted service providers who assist us in running our business, such as payment processors or IT support services, but only to the extent necessary for them to perform their services.
Legal Requirements: If required by law, we may disclose your personal information to comply with legal processes or protect the rights, safety, and property of The Farmers Boy Inn, our customers, or others.
5. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Amenitiz and Table Agent, as third-party processors, also adhere to strict security standards to protect your data during the booking process.
6. Retention of Personal Information
We will retain your personal information for as long as is necessary to fulfil the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. You may request that we delete your personal data at any time (see Section 8 below).
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your user experience and analyse site traffic. You can control or disable cookies via your browser settings. Some cookies may be essential for website functionality.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Request deletion of your personal data
- Opt-out of receiving marketing communications at any time
- Object to or restrict certain types of data processing
- Request a copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us at info@farmersboyinn.co.uk. We will respond to your request in accordance with applicable data protection laws.
9. Third-Party Websites
Our website may contain links to third-party sites, such as Amenitiz and Table Agent, which operate independently from us. We are not responsible for the content, privacy policies, or practices of any third-party sites. Please review their privacy policies when using their services.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we will notify you of any significant changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, how we handle your personal data, or to exercise your rights, please contact us:
The Farmers Boy Inn
Email: info@farmersboyinn.co.uk
